Surbiton, United Kingdom
158 Hook Rd
N/A
+44 7888936563
In-store pick-upIn-store shopping
Really professional and reliable, very prompt. I enquired kind of late, not far from closing time and Paul helped me with a service on my brand new electric bike. Thank you! I only just can recommend him for any service in terms of bikes.
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Brilliant customer service - even let me video call to talk me through something when I was assembling the bicycle. Huge thank you to Simon and Adam in particular - really appreciate this company and its practical, non patronising help!
Wonderfully friendly and supremely knowledgeable local bike shop. My brake problems sorted out while I waited for a very reasonable charge. Highly recommended.
Top bloke! My crank arm was chewed and kept falling off. Knew the shop had moved but didn't realise how local to me. Popped in on off chance and he swapped it straight away and for a very reasonable price. Lovely laid back friendly atmosphere and I'll certainly be back.
Beware. The shop may be as good as the reviews say but the website appears to be a scam, or giving the benefit of the doubt is a zombie site that the one-time owner has lost access to. It's still taking orders and payments though and 5 weeks after ordering I'd not received so much as an acknowledgement. Emails and phone calls go unanswered so eventually had to give up and get my money back from Paypal.
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