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We took our granddaughter there for a birthday treat. She absouloutly loved it. Staff were very friendly, Libby was great with Lara. Lara was able to groom and ride Honeybee , she had a great time. Would highly recommend. Social distancing was well thought out and there were hand sanitizers.
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Wonderful experience way beyond our expectations. My 8 year grandson had the Best day ever. The parents were made so welcome and the children had a magical day.. The pony experience was so well done.The staff treated us though we were the most important guests ever. It was a very personal and joyful day. Rosemary's constant presence Insured that every thing ran smoothly. It could not have been any better. Well done to all and an enormous thank you for such a memorable day.
We went here for their taster ride on the last day of their winter opening and it was absolutely amazing. Of course chilly but they have free hot drinks and blankets to help with this Coming from London and being rather stupid I didn't bring wellies for my daughter. I honestly where did I think I was going as of course it was really muddy. But they kindly loaned us some wellies for my daughter. She had the best time with her other 2 friends and we're already planning another trip when they open in spring
I cannot recommend the Shetland Pony club enough. We celebrated my daughters 7th birthday here and the staff were so attentive, friendly and professional. They were so calm and in control amid the chaos children often create. They made sure everything was seamless and that I wasn’t frantically running around. I was able to stand back and enjoy the party for a change. The children were entertained throughout the duration of the party and the team were just lovely. The setup was truly MAGICAL and we were blessed with beautiful weather. The children were in their element and all the parents thought it was a wonderful event. Rosemary and her team were fabulous and I hope to be back for my little one next time. Thank you so much for making our daughters birthday so special.
Kids ultimately had a nice time but rushed and unorganised. It's obvious that one off experiences come second to fully paid members (where no doubt all the 5 star reviews come from) . One of my children was looked after by one of the main staff (the owner I think) who was too concerned about getting it over and done with. Also looking at the other reviews it's funny how the management responds only to 5 star reviews when there effort (like all other business owners) in responding should possibly be more aimed at 3 stars and below.
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