Seekonk, United States
16 Highland Ave
N/A
+18556381491
Over the years I have been to many dealerships but none of them is like First Acura... their service is excellent... I have 2 Acura’s and their maintenance service is excellent... I sure will be purchasing my next Acura with them .
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Craig Boudreau was an outstanding sales representative, I bought a 2008 TSX it was an effortless experience. You can definitely see the expertise and professionalism within all the members, and we’ve all experienced the opposite of that, I’m glad this isn’t one of them. I look forward to continuing my relationship with this Acura dealership in the near future once I upgrade to the newer TLX .
How can a dealer attract any new customer with such egregious reviews; and the worst show no response from the dealer or Service. I'm going anywhere else for my Acura!! Thank you all who sent in reviews, you saved me.
Bought my car from another dealer but financed thru here in September. I would NOT recommend. Just going to sign my paperwork for the loan i felt rushed, & Erin was very pushy on trying to sell me the warranty. “If you leave here & your car falls apart nothing we can do. More money out your pocket”. I transferred my plates but got charged for a “new registration”. Called about the issue, didn’t receive a refund for over a month, emailed to ask what is going on & apparently the billing person was out for a month. Okay, no biggie. Received a check finally & the math just doesn’t quite add up! Emailed to ask for a better understanding on the check amount & the #s cause it doesn’t seem right & i got “it’s the difference from the reg. fees due to why you got that check, we owe nothing more to you. Have a good wknd & holiday”. No explanation on the #s, still doesn’t make sense to me because the #s are diff on my loan paperwork than my receipt from the dmv & the math they hand written below it. i can hear the rudeness just from the email i got.
If your looking for a great deal and a NON pushy experience please don't waste your time anywhere else! I recommend you stop at First Acura in Seekonk for your first and last stop! While your there please do yourself a favor and speak with Caleb and Randy! They are phenomenal! Not once did they pressure us in to purchasing a vehicle but also got us a deal we couldn't resist! Purchased a 2020 MDX from them! Caleb is young and relatable and knowledgeable! Randy the sales or finance manager I can't recall spoke to us like we were family and respected us throughout the whole process even though we didn't know at the time if we wanted the vehicle or not! This is how the car buying experience should always be no if and's or but's! So please do yourself a favor and go see Caleb and Randy at First Acura in Seekonk you WON'T be disappointed!
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