Pomona, United States
1900 Royalty Dr Ste 230
N/A
+1 9096227424
Toilets
Wheelchair-accessible toilet
The staff is extremely nice, fast and helpful. Once you're inside the office it is extremely clean and everyone is spread out. Only downfall: the walk ins causes a huge line... I went at 5:30am and there were 14 people before me already. By the time I got out, the line was 30 people long. Your best bet is to do an online appointment because you just walk to the front of the line and go in. Downfall: if you do an appointment it will be 1-2-3 weeks later
like
Wait time typical but it is all on you as a patient to be ready. Once inside they are fast and omg my tech(phlebotomist)Ana Quintanilla was so fast and yet so gentle. Wow never have I had anyone draw blood and not hurt me or bruse me. Ana Thank you!!! You are very appreciated
I would like to thank Miss Ana Quintanilla for her outstanding professionalism! First, she checked all my personal info was correct, then reviewed thoroughly that all doctor's order was added to the system. Also, Ana...you really have Angels Hand! I have problems with my veins and on one try ...she got all the blood's tubes filled out and I didn't even feel it! You are an Outstanding Professional! In addition, You ave a Great Team in Pomona making sure...we the paients, fell safe as much as possible. They were cleaning and making sure to keep everything and everybody organized and keep the social distance. God bless you All! I truly appreciate your services and kindness! Sincerely, Jacqueline Muller
They were really understanding and patient with my toddler. Thank you ladies.
I have been trying to make an appointment now for an hour via phone and via their website. After listening to their automated phone system, they do not give the option to make a phone appointment and direct you to their website, can't even speak to someone because there is no option for that. I then went to their website and followed the steps. That was absolutely useless!! As soon as I selected my location and clicked the submit button, it took me to a screen that says I did not input a location. Tried it several times more and the same thing over and over and over and over again. Horrible experience!!
Deli
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