Livonia, United States
37700 Six Mile Rd
$$$
+1 7349536616
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Went for a pretzel. Then I was told by the child that worked there that the pretzels in the display case were just that displays. Was told that it would be about 25 minutes for a pretzel. Pretzel shop with no pretzels? Poorly managed
like
They had a sign on the counter, "Buy a bundle, get a classic pretzel for 1". I asked the girl for the bundle #4 and a salted pretzel. My kids didn't want any cheese with the pretzels, so I told her she didn't have to give me any cheese. I assumed that I would be charged for the #4 and the 1 pretzel. Nope! Rings me up ala carte and charges me full price for the second pretzel. She explains to me since I didn't want the cheese I didn't (technically) get the bundle. Unbelievable. I then told her to get me the cheese then. There was just no common sense at play here. The thinking and customer service skills are obviously not held to a high enough standard at this place. The pretzels were okay though.
I actually felt like I was bothering the staff when I walked up. The cashier barely paid attention to me while I placed my order.
LuV there pretzels. Plus other Pretzel combos they have are real interesting. Just real good
The employees here are rude EVERY TIME, no matter how nice you are to them. I never knew making pretzels could make you so miserable.. all the black girls (sad to say) should find new jobs. :) Not to mention they very rarely have fresh pretzels. Store obviously needs new management ASAP.
Excellent customer service and decent prices.
I love them they always make great food and the staff Ŕ awesome
Love the pretzel dogs!
Deli
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