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An excellent experience from start to finish from Chris and Karen at Kent MX5. Outstanding customer service and the quality of work is unmatched. I was kept informed throughout the process and when I collected the car, it was like brand new, driving better than it ever had before. Chris helped to explain everything to me in detail, enabling me to understand every stage of the job being carried out on my NC. I am very cautious with where I take my car, however after speaking with Chris on the phone, I knew straight away that this was the only place for the job. The price was great value with absolutely no compromises on quality. Chris is a true MX5 expert and there is no place better if you want a professional job done by someone who knows these cars better than anyone.
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If your MX5 needs any sort of attention you cannot entrust it to a safer set of hands than those of Chris and his team at Kent MX5 Services. We gave them an engine in bits and out of the car after our previously reliable garage had managed to wreck the engine removing a spark plug (yes, you did read that!) and botched their attempted repair before giving up. Getting all their damage repaired wasn't the work of five minutes but now that everything is back together and the car has been driven home the wait has certainly been worth it. Everyone at Kent is a delight to deal with (with Chris's dad in particular a constant fund of amusing stories and well worth a visit in his own right!) and we cannot recommend them highly enough.
Excellent service. Chris and Karen were both very helpful when arranging the work and on the day itself. Took my MK1 in for a full suspension alignment and fitting of Skidnation alignment locks (a notoriously tricky job) and it was all carried out exactly as I had asked, on time and to the agreed cost. Communication was some of the best I have had from any garage anywhere, with job updates delivered regularly by text whilst I had a relaxing walk around Tenterden town (where I was dropped off and picked up from by Karen). Would not hesitate to use again or recommend. Oh, and the car handles spot on now too!
Dropped my NC in for a service and took advantage of the drop off to Tenterden for a coffee and late breakfast followed by a mooch around the antique shops with the wife. No offers forthcoming for wife but picked up within the expected timeframe and car all sorted for the next year. Highly recommended.
Great service from Chris and Karen at Kent MX-5. Took time to advise me on the most effective and necessary mods/jobs on my car to get it set up for fast road/track driving and communicated well throughout the process. Chris was very open and honest and also flexible with times I could drop the car off or pick it up. He was even happy to take me to/from the Station. The car felt great on the drive home and I would recommend Kentmx5 to anyone looking to get high quality work done at good prices.
Chris and Karen at Kent MX5 Services have been amazing and I recommend them to anyone who needs any work done on their MX5. In my case I have an ‘08’ MK3 which needed some work done on the engine as I had damaged the big end bearing/ crankshaft (always remember to check your oil levels regularly, I forgot). The issue was diagnosed and from the moment I had first spoken to Chris and Karen over the phone they clearly understood the problems, had a very competitive price structure in place based on the best and worst case damage I had done to the engine as well as an honest time frame for the work to be carried out. The work was carried out to the engine and the addition of a new up-graded clutch installed in the second week of September which has all been done to the highest quality and when it came to collecting my car Chris was very flexible and able to pick me up from the local train station in the evening (after working hours). When collecting my car I was able to spend some time talking to Chris about the options/ recommendations for further upgrades and generally the best way to service and maintain my car. Chris has a wealth of knowledge and knows MX5’s inside out and I would have no problems taking my car back to Kent MX5 Services or recommending them to any MX5 owner needing work on their car. So it’s been about 5 weeks since the work was done, the engine is running smoothly and the clutch has bedded in. Everything is working perfectly and I'm more than happy with the work. A big thank you to Chris and Karen for helping me keep my little MX5 on the road.
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