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Excellent customer service every time I called, thank you!
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Used a one day premium service for my second passport application and the whole process was very smooth. Got my new passport within 3 hours. Staffs were friendly and helpful. The passport office is about 12 mins walk from Glasgow Queen Street train station so it is very convenient for those who want to do a day trip premium service from other cities.
I am very happy Royal Mail took a nice photo for my new passport nice and shiny blue one and the stuff on the phone very helpful and and I'm happy out I've got it it now TNT was very helpful on the phone came at 4:30 today and be fixed it after the first delivery 7 and 8 when I was in my bed the team was very excellent Scottish passport office and TNT very helpful for learning disability and autism people on the phone that's why why I give them 4 stars amazing service top marks ordered it 2 weeks on Wednesday and it came today 13 days wait can you beat that
Web site told me 4 to 6 weeks delivery, applied online, email came back photo not acceptable, sent another, email said ok. Sent my old passport a week later, new passport arrived a few days later, excellent service, thank you passport personnel.
Thank you very much for the excellent service given. We only applied for our renewal passports online a week and a half ago and our new British passports arrived today. Wonderful service thank you very much.
Deli
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