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Ärztlicher Bereitschaftsdienst

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Frankfurt am Main, Germany

bereitschaftsdienst-hessen.de
Emergency care service

Ärztlicher Bereitschaftsdienst Reviews | Rating 2.5 out of 5 stars (5 reviews)

Ärztlicher Bereitschaftsdienst is located in Frankfurt am Main, Germany on Nibelungenallee 37-41. Ärztlicher Bereitschaftsdienst is rated 2.5 out of 5 in the category emergency care service in Germany.

Address

Nibelungenallee 37-41

Phone

+49 6919292

Accessibility

Wheelchair-accessible entrance

Open hours

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A

Ali Rashaad

I went to Bürger\u00adhospital in the afternoon at 16.30 because I have abdominal pain and I have international medical insurance and the nurse in the emergency unit told me the emergency room is full and the abdomen unit is closed and we do not have empty beds and they can't test abdomen here so she transferred me to Ärztlicher Bereitschaftsdienst and to be there at 19.00 when I was there at 21.30 the reception employee administered my information and told me to wait my turn on chairs and only one person can enter with me at the doctor office because I can't speak German, there was me, my wife and my mother in low waiting outside, another employee came without wearing face-mask and told us only the patient can be here and the other should wait outside the hospital so they told her someone will wait with me because can not speak German language, she said if he can speak English its enough so my mother in low just want to tell me something before she go, the employee start shouting with no respect and rudely in very high sound that she should run outside because we are in corona crisis while the employee is not wearing face-mask, so my mother in law went outside was surprised from her attitude and the way she spoke, after 15 min I entered to the doctor and she is well nice talking but she does not know what the meaning of irritable bowel syndrome and it is a universal term, I will not go into any details on what happen there, but just want to know am I going there and paid 50 euro to be treated like that from your reception employee, and with my international insurance for emergency cases why I was not treated from beginning in the emergency unit and with my all respect I should treat with an experienced doctor in internal disease

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Loira Paleracio

Last Friday I really needed to see doctor to confirm whether I had shingles or not. Take note if you come through the front entrance, just ask the info desk where the “Ärztlicher Bereitschaftsdienst” is and they’ll tell you to go straight, turn right and down the stairs. There are also signs that direct you. Of course late on a Friday afternoon there are no doctors open. Luckily a work colleague googled this place, which on Fridays is open from 14:00 to midnight. I’m not sure if they actually speak English, but if you have Google Translate on your phone and/or you show them what’s wrong with you, I think you’ll be fine. I just showed them my TK card and then I was directed to the waiting room. So of course, for such a service, do expect to wait. However, as I moved along in the queue, the lady working at the front desk, wheeled a patient in a wheelchair, who came after me, who did not look well at all. She got bumped up and the doctors saw her straight away. So if you really do not feel well but it’s also not an emergency, just know they will give you immediate attention. With the doctor I saw, I guess because I already had my German phrases handy and memorised, the diagnosis was fast and sure and the prescription written quickly. So considering my situation, I was very happy with this service.

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Sonia Lugini

Nurses very nice and helpful, doctors very rude.

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Christian Kulas

Offensichtlich hat die unfreundliche Dame an der Aufnahme noch nie mit einem Privatversicherten zu tun gehabt. Schließlich fiel sie aus allen Wolken, als ich ihr erklärte, keine Gesundheitskarte zu besitzen. Ich sollte dann ein zwei Bögen ausfüllen, obwohl ich mit einer Schnittwunde an der rechten Hand da war. Wie? Nicht ihr Problem. In einem herrischen Ton sagte man mir dann, man könne mich nicht behandeln, wenn ich keinen Arbeitgeber, Hausarzt oder Telefonnummer eintrage. Mein mehrmaliger Hinweis auf meinen Personalausweis wurde barsch abgelehnt. Ich sei ur ihr Gast\ und ich habe nach ihren \Regeln zu spielen\, ich wolle ja \etwas von ihnen und nicht umgekehrt\. Ich bin dann ins Uniklinikum gefahren, dort musste ich nur meinen Personalausweis vorzeigen und wurde sofort behandelt. Liebes Bürgerhospital, das ist unterlassene Hilfeleistung.

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Lena Maier

Katastrophe, Leute geht nicht dahin. Der Arzt hat keine Ahnung, leider kenne ich seinen Namen nicht, da er kein Namensschild hatte.

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