Fort Worth, United States
1145 Louise St
N/A
+1 8174928500
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Assembly serviceRepair servicesService guarantee
I just left the Ft. Worth location and am very satisfied. Tony did a great job and they hot me hooked up with some great prices on both natural stone and porcelain tile. Will be checking here before i buy everytime.
like
I had a horrible experience just now in this store. I arrived and was not greeted which was fine. Then another lady arrived and was not greeted. I figured they don’t have home training. Well a man emerges from the back with a customer and tells the other lady he will be right with her. He takes care of the customers he has in front of him then calls for the lady to take a seat to be helped. I wonder if I’m invisible so I called the store while standing there. The other employee sitting there answers the phone and I asked what I had to do for service. He then asks the what I guess is the secretary to help me. She reluctantly looks up in disgust and mumbles something. Well the customer who was sitting decided to help me and tell me where the granite was located. What a horrible experience! I would not buy from this place if they were giving away granite! Horrible!!! Keep in mind I was actually here to purchase. I’m replacing hardwood, granite, and carpet in my custom home. I’ll pay the up charge to my current choice for the bathroom countertops. I wouldn’t let these people put in granite in my custom anything with this level of care of concern. Horrible!
I was referred to Ideal Floors by a restoration company after needing water damage repair. Charity is the rep we dealt with predominantly. She knows her products well, is very professional and is great on follow up details. She did not try to upsell. She is trustworthy, which is so important when delving into something new. How many times do you buy granite in a lifetime? The crew did great quality work. We’re very happy with the granite, and using them for new backsplash as well next week!
Fast, cheap, massive selection. A contractor's dream.
I had a minor misunderstanding with iDeal Floors that has been resolved. I then went ahead and purchased a set of 11 kitchen cabinets. I thank Melissa and others for reaching out to me to get my business. Well done.
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