Fort Pierce, United States
1850 US-1
N/A
+17724091800
I've used Kenworth of South Florida in Ft pierce since I bout my sed T680 two years ago. I've been very happy so far with the service that they have provided to me. I really appreciate Benjamins thoroughness when ever I bring my truck in for service. He always takes time to explain any issues and what needs to be done to fix them and if they are needed right away or soon. I recently brought my truck in to have the batteries replaced and after getting the truck back had starting issues. I brought the truck back and they found a ground wire that was damaged and replaced it fast and at no cost to me and they did it right away. Jason and Jorge have always done an outstanding job with warranty issues that I have had and they work to get every penny that should be paid. I have been very surprised at what they can get covered. The service staff and parts department employees are always very helpful. I would recommend this shop to anyone that needs work done that is fair and honest.
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Great customer service! Highly recommend them they solved my problem in a short time Owner I dont know his name unfortunately and Shane went above and beyond! We were able to find a solution I really appreciated what they were doing and will be doing bussines with them again for sure Thank you guys so much ! I would Highly recommend doing business with them
Very busy but staff was very professional and made sure to get me out of there before the weekend. And kept me informed thanks yall
Great prices excellent service
I have been a customer of Kenworth Ft Pierce for 4 years and have spent 30k in repairs on my commercial truck. I was very happy with their customer service and the quality of workmanship. However they recently had a change in service managers and unfortunately their service has forced me to use Palm Truck Peterbuilt instead. Their old manager Mike Fitz ran a professional shop and was a pleasure to deal with, bending over backwards to get the job done. It was well appreciated as the truck is my living. Instead they promoted a shop tech, ZAK, to a position of power and instead of training him in proper customer service he has ruined their service department. Arrogance, poor customer service, and poor quality work are now what they specialize in at Kenworth of Ft Pierce. I called the general manager, Eric Johns 5 times to work out my problem but I never received a return phone call. I guess they aren't interested in taking care of their clients. I was even thinking of buying a new used truck from them, not now. I went to Palm Peterbuilt on Orange Ave. Great people, handled my problem immediately, very professional, proper workmanship. I was even personally thanked for my business by the service manager, and the owner. They will now get all my business. Funny when I was there I ran into 3 other former Kenworth of South Florida truck owners, all with the same complaint about ZAK's arrogance and poor quality work. Do yourself a favor switch to Palm Truck!
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