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We decided it was time for an intruder system and Dragon made it simple. From the first call to the final training it was a pleasure to work with them. Staff were polite and helpful and the system is simple and easy to use. A huge thanks to the team for their work.
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We had our alarm fitted 3 years ago, the alarm was in good working condition but we wanted to get it serviced to ensure it wouldn’t develop any faults. We also didn’t have an emergency contact if we had any issues. I spoke to Dragon via their Facebook chat, they were quick to respond and booked us in for a service. The engineer who called was very professional, gave us advice on the batteries. I was very pleased with the service, we are now booked in for an annual service have an emergency contact if needed. Very pleased, will defo recommend. They also do electrical work, which is handy as getting an electrician can be very difficult.
I already had an out of date,non working sucurity camera. I rang for help and advice and spoke to Mike and Frankie, several times. They were professional, patient and kind in explaining my options. Today, I had the sucurity camera fitted, by a fabulous engineer. He took the time to explain everything clearly, and again, with kindness and patience. This company and its products and staff are absolutely 5*.
I use this company myself to provide all of the security system at my home and my business Premises. In addition I have used Dragon Security to deal with the alarm system on my mothers property. Their customer service is excellent. On every occasion they have been able to make recommendations on the security system most suited to my needs. Having obtained a number of comparison quotes I have always found that Dragon Security provide a first class service with very competitive prices. I would say they get 10 out of 10.
Mike and his team are punctual, courteous and clean! Not something that can be said of all Trades Teams. And more importantly, they know what they are doing; do it well - and to budget - and on time. Very happy to recommend Dragon Security.
Deli
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