Brechin, United Kingdom
1 Infirmary St
N/A
+441356624411
At the start of March 2020 I ended up in nine Wells as a result of poor management of reception staff I called the surgery numerous times over 10 days to be told call back tomorrow. I explained I was type 1 diabetic and couldn't eat or drink and had become very weak and dehydrated but I could not get an appointment eventualy I called NHS 24 and was admitted to hospital with pneumonia this could have been avoided if the reception staff would do their job properly needless to say I am still very angry with them
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Looked up the phone number of this clinic and surprised to find it had a 2 star rating. Every time i have been here i have been treated professionally and quickly. One of the better GPs I've experienced.
Completely useless. Doctor extremely rude and likes to right little notes on prescription to tell you how much your costing the NHS. Even if the prescription is for a child. Reseption staff are as much use as a chocolate teapot and I wont even start on the practice manager. If you can avoid do so!
Very difficult to get appointments either on the day or forward requested appointments.
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